Customer Satisfaction

Question Excellent Great Good Decent Poor
How would you rate the material/product knowledge of the BSA sales staff?

Excellent

Great

Good

Decent

Poor

How would you rate our Quotation Response Time?

Excellent

Great

Good

Decent

Poor

How would you rate BSA's ability to meet your exact PO specifications?

Excellent

Great

Good

Decent

Poor

How would you rate the Overall Time Taken for complete problem resolution?

Excellent

Great

Good

Decent

Poor

How would you rate our Material Grade Availability (selection)?

Excellent

Great

Good

Decent

Poor

How would you rate our Adequacy of Inventory Levels?

Excellent

Great

Good

Decent

Poor

How would you rate BSA's pricing in relation to your other vendor options?

Excellent

Great

Good

Decent

Poor

How would you rate BSA's packaging, labeling, tagging, etc.?

Excellent

Great

Good

Decent

Poor

How would you rate our Overall Shipping/Delivery Performance?

Excellent

Great

Good

Decent

Poor

How would you rate our Document Accuracy (ie. MTR's, C of C's, Invoicing, etc.)?

Excellent

Great

Good

Decent

Poor

Overall, how would you rate your experience with Best Stainless & Alloys?

Excellent

Great

Good

Decent

Poor